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Green & Gold Guide
Stake.com guide

Stake FAQ: quick answers, each linked to the full guide

This page gives short answers to the questions new Stake.com players ask most, grouped by topic. Each answer links to the page that explains it fully. If your question isn't here, Stake's live chat is open around the clock when you're logged in, and our guides cover the rest. 18+.

18+ only. Gambling can be addictive. We're an independent guide, not Stake, and we may earn a commission if you join through our links. Stake.com isn't available everywhere: check availability. Updated 13 October 2026 · By the Green & Gold Guide editors

Availability and age

Who can use Stake.com? Adults who are 18, or the higher legal age where they live, and who aren't in one of the 44 places Stake's terms prohibit. See availability.

Can I use a VPN? No. Using a VPN or proxy to hide your location breaches Stake's terms.

Is this site Stake? No. We're an independent affiliate guide. See our disclosure.

Account

How do I sign up? With email or a social login (Google, Facebook or Kick). See how to register.

How do I log in? With your email and password, plus 2FA or a passkey if you set them up. See how to log in.

I've lost my 2FA device. Email recovery@stake.com from the address on your account. See login problems.

Will Stake ask for ID? It can, for example to confirm your age or before a withdrawal. See verification and KYC.

Money

Why can't I deposit? Stake needs a verified email and account first. See how to deposit.

Which coins does Stake accept? Over twenty, including BTC, ETH, LTC, USDT and SOL. See payment methods.

I sent USDT on the wrong network. Coins sent on the wrong network aren't credited. Contact support at once. See USDT on Stake.

How long do withdrawals take? It depends on Stake's processing and the network. See withdrawal times.

Playing

Are Originals slots? No. They're Stake's in-house games, like Plinko and Crash. See the Originals hub.

Do I have to take a bonus? No. See the bonus page.

Which live studios are there? Evolution and Pragmatic Play. See live casino.

Help and safety

How do I contact Stake? Live chat when logged in, or support@stake.com. See Stake support.

How do I set a limit? In your account's responsible gambling settings. See responsible gambling.

How do I know an email is real? Stake's emails come from @stake.com addresses. See account security.

Where to go next

You want toGo to
Decide if Stake suits youOur review
Check the licenceIs Stake legit
Start playing safelyHow to register

FAQ

Is Stake.com legal where I live?

Check Stake's prohibited list on our availability page, then your local law.

Can I have more than one account?

No. Stake's terms allow one account per person.

Does Stake work on mobile?

Yes, in the browser. See Stake on mobile.

What if I need help with gambling?

Use Stake's limits and self-exclusion, and the free help on our responsible gambling page.